Cloud / DevOps / Agentic AIBangalore, India

Hello, I'm

Ritu Raj.

Ritu Raj

Senior Engineer — Cloud DevOps & AI Solutions

I turn complex cloud operations into useful, intelligent systems. Creator of CloudIQ at Ciena, with 10+ years of building, automating and making things work.

Multi-cloud architectureAgentic AIFinOps automation
10+Years in engineering
$8M+Cloud savings at Capgemini
~98%Less onboarding time
Anthropic AI certifications

01 / Selected work

Less friction. More impact.

The full story
Enterprise AI / Ciena01

CloudIQ

Built Ciena's central AI orchestration platform from scratch, connecting cloud advisory, cost insights, issue resolution and security assessments.

30+ hoursreclaimed per month across cloud operations
Behind the build

Integrated SharePoint, ServiceNow KB, Power Automate and custom APIs. The AI-driven Multi-Cloud Decision Engine reached users through both the IT Cloud Service Portal and Microsoft Teams, reducing manual cloud selection effort by 30%+.

Developer experience / Ciena02

AI DevPlayground

A plug-and-play Docker DevContainers workspace that brought developer onboarding down from a day to minutes.

~98% reductionin developer onboarding time
Behind the build

Validated by 60+ engineers with zero issues during an enterprise-wide hackathon. Phase 2 rollout is underway, with an Axway Integration Gateway proof of concept completed.

Multi-agent systems / Ciena03

Cloud-Assist

A distributed multi-agent architecture using A2A and MCP protocols, evolving CloudIQ into a scalable agentic AI ecosystem.

40% faster resolutionTarget for P1 incidents, not a completed result
Behind the build

Architected as the next generation of CloudIQ, moving from a single-agent system to distributed agents working across cloud operations.

FinOps / Ciena04

Multi-cloud cost intelligence

Self-service spend and savings visualization across AWS, Azure and GCP, giving Budget and Business teams on-demand visibility.

70% less efforton manual reporting
Behind the build

Delivered automated savings reports for cloud account owners and a unified Top-10 Cloud Spend & Savings Insights Framework to replace ad-hoc spreadsheet analysis.

02 / The notebook

Big ideas, simply explained.

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03 / Say hello

Have a useful problem in mind?

Cloud architecture, AI systems or a good technical conversation.

Let’s talk